Terms of Service

1. Introduction

Welcome to Baira Jewel ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website bairajewel.com and our Canadian English learning services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

2. Description of Services

Baira Jewel provides Canadian English learning services, including:

• Online and in-person English language instruction
• Pronunciation coaching and accent training
• Cultural integration and communication skills
• Business English training
• Immigration English test preparation
• Educational resources and materials
• Newsletter and blog content

3. User Accounts and Registration

To access certain features of our services, you may need to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account

4. Payment Terms

4.1 Course Fees

Course fees are clearly stated during the registration process and must be paid in full before accessing course materials or attending classes.

4.2 Payment Methods

We accept various payment methods as displayed during checkout. All payments are processed securely through our payment partners.

4.3 Refund Policy

Refunds are subject to our refund policy:

• Full refund within 7 days of purchase if no classes have been attended
• Partial refund may be available for unused portions of courses
• No refunds for completed courses or individual sessions
• Refund requests must be submitted in writing

5. User Conduct

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services for any illegal or unauthorized purpose
• Harass, abuse, or harm other users or instructors
• Share false, misleading, or defamatory information
• Distribute spam, viruses, or other harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Violate any applicable laws or regulations

6. Intellectual Property

6.1 Our Content

All content on our website and in our courses, including text, images, audio, video, and software, is owned by Baira Jewel or licensed to us. This content is protected by copyright and other intellectual property laws.

6.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our content for personal, educational purposes only.

6.3 Restrictions

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Class Policies

8.1 Attendance

Regular attendance is essential for your learning progress. Please notify us in advance if you cannot attend a scheduled class.

8.2 Cancellation and Rescheduling

We may need to cancel or reschedule classes due to unforeseen circumstances. We will provide as much notice as possible and offer alternative arrangements.

8.3 Make-up Classes

Make-up classes may be available for missed sessions, subject to instructor availability and course structure.

9. Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee specific learning outcomes or test results. Your progress depends on various factors including your effort, participation, and individual learning abilities.

We make no warranties regarding:

• The accuracy or completeness of our content
• The availability or reliability of our services
• Specific learning outcomes or results
• Compatibility with your devices or software

10. Limitation of Liability

To the fullest extent permitted by law, Baira Jewel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claims related to our services shall not exceed the amount you paid for the specific service in question.

11. Termination

We may terminate or suspend your access to our services at our sole discretion, with or without cause, and with or without notice.

You may terminate your account at any time by contacting us. Upon termination, your right to use our services will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be resolved in the courts of Ontario, Canada.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of our services after any changes constitutes your acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: